Terms & Conditions
At Swords Planet, we are committed to delivering your steel swords safely and efficiently. Below is our comprehensive shipping policy to provide you with clarity and confidence when shopping with us.
1.1 A legally binding contract will be formed between you and Swords Planet upon our acceptance of your order.
1.2 We must receive payment in full for the goods you order before your order can be processed and accepted. Once payment is confirmed, we will send you an email to the address provided during checkout.
1.3 In the event we are unable to accept your order, we will notify you and provide a full refund.
2.1 We reserve the right to refuse an order for the following reasons:
2.2 If we refuse your order, any payments made will be refunded within 14 days of notification. No additional compensation will be provided.
3.1 All prices on our website are listed in USD and are accurate at the time of purchase.
3.2 Additional delivery charges may apply and are clearly outlined during the checkout process.
3.3 Prices displayed in other currencies are for convenience only and may vary slightly due to exchange rate fluctuations at the time of dispatch.
4.1 You may cancel your order within 14 working days of placing it by notifying us in writing via email at [Email].
4.2 If goods have already been dispatched, they must be returned to us in their original condition at your own cost and risk.
4.3 Custom-made or personalized items cannot be returned unless they are faulty or not as described.
4.4 Refunds for canceled orders will be processed within 14 days of receiving the returned goods.
5.1 We will deliver the goods to the address you provide during checkout.
5.2 Standard delivery times are outlined in our Shipping Policy. While we aim to meet these estimates, delays caused by circumstances beyond our control are not our responsibility.
5.3 Ownership of the goods transfers to you upon delivery. Once delivered, goods are your responsibility, and we are not liable for loss or damage.
6.1 Returns are accepted within 7 days of delivery for items in their original condition. Return shipping costs are your responsibility.
6.2 Faulty or defective items are eligible for replacement or repair. Please contact supports@swordsplanet.com immediately to report any issues.
7.1 By placing an order, you authorize us to verify your identity through third-party databases to prevent fraud.
7.2 Your information is handled securely and following our Privacy Policy. Fraud checks will not impact your credit rating.
8.1 We are not liable for delays or failure to fulfill orders due to circumstances beyond our reasonable control, including natural disasters, strikes, or supply chain disruptions.
9.1 These Terms & Conditions are governed by the laws of the United States. Any disputes will be resolved in U.S. courts.
10.1 These Terms & Conditions, along with our Shipping Policy and Privacy Policy, constitute the entire agreement between you and Swords Planet.
10.2 Any representations made by our team outside of these terms are not legally binding unless confirmed in writing.
11.1 If you have a complaint, please contact us at supports@swordsplanet.com. We are committed to resolving any issues promptly and fairly.
Thank you for choosing Swords Planet for your steel swords. We value your business and look forward to serving you!
From medieval replicas to iconic fantasy blades, we are committed to delivering high-quality swords that combine craftsmanship with authenticity.